About Us

Chitrawan Unique Net PVT. LTD.

Unique Net founded in the year of 2015 is a licensed Internet Service Provider (ISP) in Nepal. Since the very beginning, we are focused on providing the fastest and the most stable connectivity to the customers. In a very short period of time, we have witnessed high scale growth; making us one of the leading ISP of Nepal. This has only been possible due to our dedicated team of executives and engineers.

In order to maintain the stability and speed, we have deployed state of the art network infrastructure consisting of world class hardware, scalable routing platforms, and wide network of optical fiber and wireless backups. We believe in maximum utilization and output from the Internet for any individual as well as organization.

Mission

Our mission is to raise the benchmarks of customer experience & provide the best customer support and service in the country for all times to come. We will endeavor to deliver enhanced customer experience through innovation, by use of cutting edge technology and by extensive knowledge dissemination to members of its customer support teams.

Vision

Our vision is to be a leading Broadband services company, offering innovative products and solutions to home, enterprise and other customers in Nepal. We believe that our next generation services will transform the way Nepal lives, transacts, and communicates and we believe that we can make a significant contribution towards a powerful Broadband enabled Nepal.

Values

Customer Service Excellence

We feel a sense of urgency on matters related to our customers. Unique Net anticipates needs, respond quickly and deliver customer-focused solutions. We have a passion for excellence and are committed to winning with integrity. We aspire to flawless execution without shortcuts on quality.

Dedicated Teams

We believe that teamwork is the key to success. We treat one another with respect and communicate openly. We foster collaboration and maintain individual accountability.

24X7 support

Unique Net commits telephone support of 24x7 days. In case the issue is not resolved via telephonic support, we Provice field support to customer’s premises

Value For Money

Customer gets Broadband & HD Quality Digital TV experience at most competitive price with personalized support service. We care for our existing customers through loyalty package

Multi-Platform System

Internet connection through various mediums such as cable, fiber and wireless

User Friendly Plans

We're perfect in customer satisfactory service for reliable and super-fat internet with user friendly packages.

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